Last updated: September, 2026
This Booking Policy applies to direct reservations for Casa Akubali made through our Website and the Guesty booking flow. It should be read together with our Terms & Conditions, Cancellation Policy, House Rules and your reservation confirmation.
A reservation is not confirmed until you receive a written confirmation from the applicable booking system or Casa Akubali and the payment requirements shown at checkout have been satisfied. Availability, rates, required deposits, taxes, fees and payment schedules are displayed during booking and confirmed in your reservation confirmation.
The person making the reservation must be 18 years old or older and is responsible for the reservation, all guests, and compliance with these policies. The lead guest must provide accurate contact information and, where required, a government-issued identification document before arrival.
Casa Akubali is reserved as a private home for the group named in the reservation. The maximum number of guests is the number stated in your reservation confirmation. No unregistered overnight guests, visitors, events or commercial activity are permitted unless approved by Casa Akubali in writing before arrival.
The total price, currency, payment schedule, taxes and mandatory fees applicable to a reservation are those shown at checkout and in the confirmation. Optional services are charged only if requested and confirmed.
[[BOOKING DEPOSIT OR FIRST PAYMENT: AMOUNT / PERCENTAGE / DUE DATE]]
[[BALANCE PAYMENT: AMOUNT / PERCENTAGE / DUE DATE]]
[[ACCEPTED PAYMENT METHODS]]
[[APPLICABLE PAYMENT-PROCESSING FEES, IF ANY]]
If a payment is missed, declined or reversed, we may suspend or cancel the reservation as permitted by the reservation terms and applicable law.
If a security authorization hold or security deposit applies, its amount, timing and conditions will be shown before payment and in the reservation confirmation.
[[SECURITY HOLD OR DEPOSIT AMOUNT / RANGE]]
[[WHEN IT IS AUTHORIZED OR COLLECTED]]
[[DAMAGE-INSPECTION AND CLAIM PROCESS]]
[[RELEASE / REFUND TIMING AND PAYMENT-PROVIDER LIMITATIONS]]
Guests are responsible for damage, excessive cleaning, missing items, fines, unauthorized guests or other costs caused by their group, to the extent permitted by law and supported by the applicable reservation terms.
Check-in begins at 3:00 PM and check-out is by 12:00 PM, unless a different time is confirmed in writing. Arrival details, access instructions and the appropriate contact channel will be provided before the stay. Early check-in and late check-out are subject to availability and written approval.
Daily breakfast, daily housekeeping, property maintenance, concierge support and 24-hour security are included only to the extent stated in the reservation confirmation. Private chef services, transfers, drivers, grocery pre-stocking, massages, yoga, wellness sessions, restaurant reservations and other experiences are subject to availability, additional terms and confirmed pricing.
Smoking and pets are not permitted. Guests must respect the property, staff, neighbours, local laws and all safety guidance provided before or during a stay.
Events, celebrations, weddings, commercial shoots and any gathering beyond the registered group require prior written approval. They may require an event agreement, a separate fee, insurance, an adjusted security deposit, an attendance limit and additional conditions. Unapproved events or occupancy may result in removal from the property, cancellation without refund where permitted by law, and responsibility for resulting costs.
Cancellations and reservation changes are governed by the Cancellation Policy and the reservation-specific conditions shown at booking. We recommend travel insurance that covers cancellation, medical needs, weather disruption and other risks appropriate to your trip.
Neither party will be responsible for a delay or failure caused by an event outside reasonable control, except for payment obligations already due. We will work in good faith to consider practical alternatives where appropriate, but no outcome is guaranteed unless confirmed in writing.
For assistance with a booking, contact info@casaakubali.com or [[WHATSAPP / PHONE]].
